We build software for care that does not fit a standard package.
MERO is an engineering team for specialist care. We begin with a working session: identify one process where time or money leaks, build a system around the way your team works, and stay involved until it is used every day. We first did that with the youth-care practice Semmi.
We do not build demos to impress. We build software your team uses every day.
The people who stay, carry more.
Around one in twelve youth-care workers is off sick. Those who remain take on more complex cases and lose a quarter of their week to administration instead of spending it with a child.
A good report does not begin with a standard form.
Parent — Things have been better at home since May. School is still difficult during transitions.
Practitioner — And does the mentor know that?
For Semmi, we built one workflow around it: recording, transcription, a first report, and the therapist who reviews it. The therapist decides what goes into the record, not the system.
Built with the youth-care practice Semmi in North Holland. In use since September 2026. It was covered by Trouw.
How we work
We do not stop at reports.
Intake and referral
Move more quickly from a referral or intake conversation to a complete, structured record.
Review and handover
Put the right information in the right place, without retyping or copying everything.
Accountability and overview
See how much work is waiting, how long it takes and where revenue is being missed.
A working session identifies the first process worth improving. Reporting is where it began at Semmi, but the same problem appears throughout the organisation. We build one organisation at a time for specialist care in the Netherlands.
Three makers, rooted in practice.
MERO was founded by Safouan Bolbaroud, Laurens van Campen and Wahib Tazrouti. It began with a University of Amsterdam study project for Semmi. It went well enough for us to continue: a team that builds AI for care work that falls between the cracks at large suppliers. We do not write advisory reports or outsource the real work. We build it ourselves and stay until it works.
MERO's founders
- Safouan Bolbaroud, co-founder. Designs and builds. Turns a stuck process into a clear, useful and technically solid system.
- Laurens van Campen, co-founder. From question to engagement. Brings together the practice, the decision-making and the work needed to put something into use.
- Wahib Tazrouti, co-founder. Makes systems fit. Makes sure what we build fits existing systems, people and decisions.
Where is your team getting stuck?
[email protected]Tell us which recurring process costs too much time or money. We will schedule a working session and honestly assess whether AI has a useful role to play. If it does not, we will say so. No obligation, no sales pitch.
Do not share client or patient information; a description of the process is enough.